Last Updated: 24-April-2025 15:26:55

At DOLTAS BUSINESS SOLUTIONS PRIVATE LIMITED, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our platform.

1. Order Processing Time

  • Processing Duration: All orders are processed within 2-3 business days (Monday to Friday). Orders placed after 2:00 PM IST will be processed on the next business day.
  • Holidays and Weekends: Orders are not processed or shipped on weekends or public holidays.
  • Order Confirmation: Upon placing an order, you will receive an email confirmation. Once your order is shipped, a notification with tracking details will be sent to your registered email address.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery by the next business day.

Note: Delivery times are estimates and may vary based on location and external factors.

3. Shipping Charges

  • Standard Shipping: ₹50 for orders below ₹500. Free for orders above ₹500.
  • Express Shipping: ₹100 flat rate.
  • Overnight Shipping: ₹150 flat rate.

Shipping charges are calculated at checkout and are inclusive of all applicable taxes.

4. International Shipping

Currently, we do not offer international shipping. We are working towards expanding our services globally and will update our policy accordingly.

5. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can track your order through the courier’s website using the provided tracking number.

6. Delivery Delays

While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or courier delays may impact delivery times. We appreciate your understanding in such situations.

7. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. DOLTAS BUSINESS SOLUTIONS PRIVATE LIMITED is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Undeliverable Packages

In cases where a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.